FAQ

You have questions. We have answers.

What are your hours?

We are open 10 a.m. to 6 p.m. Tuesday through Friday and 10 a.m. to 3 p.m. on Saturday.

 

What do you sell?

We carry a wide variety of “lifestyle” clothing for women, accessories and gifts you won’t find anywhere else in Fond du Lac. Merchandise includes dresses, skirts, leggings, jeans, tons of tops (T-shirts, tanks, button-up shirts, tunics), vests, ponchos, cardigans, sweaters, scarves, headbands, hair clips, belts, sunglasses, legwarmers, winter accessories, necklaces, bracelets, earrings, ear hooks, rings, purses, clutches, handbags, tote bags, nail polish and other makeup items, coffee mugs and other gift items.

 

How often do you get new inventory?

New products arrive daily. If you come in every week, it can seem like a different store every time.

 

What sizes do you carry?

Lillians retails junior and women’s-sized clothing, including extended sizes that fit up to an 18/20. Sizing varies from each manufacturer and style. We highly recommend that you try items on when you are at the shoppe so that we can make sure you find the perfect fit.

 

If something isn’t in my size, can you order it for me?

Here at Lillians we love to offer fun and unique styles to our customers. On average, we only receive 6 pieces of an item. We don’t recommend holding off on an item that you really like because when it’s gone, it’s gone. We typically do not restock items and cannot place special orders. 

But don’t fret too much if you miss out on an item. We receive new arrivals daily!

 

Can you help me find something specific?

Because the minimal requirement for ordering an item is typically 6, we cannot place special orders. However, we’re always open to suggestions.

 

What is the price range of your merchandise?

Finding your fashion and feeling good about yourself doesn’t have to be too expensive. Our clothes don’t tend to exceed the $60 range, and tops are typically around $20. Handbags and purses are mostly around $40, and our accessories range from $10 to $20 each.

 

What payment methods do you accept?

We accept cash and Visa, MasterCard and Discover credit/debit cards. Sorry, no checks!

 

Do you sell gift cards?

Yes, we do, and we can make them for any denomination. (The more you spend, the happier she’ll be!)

 

What is your return policy?

We will happily exchange or provide in-store credit for all merchandise returned unused and unworn with all tags attached within 30 days of purchase. Returns must be accompanied by a receipt. Sorry, no cash refunds.

Unfortunately, we cannot accept returns on clearance items or gift cards.

 

Is your merchandise manufactured in the USA?

Not all of it, but we try to order as many items that are made in the USA as we can.

 

What is the best way to get a hold of you?

To get an immediate response, call the shoppe during business hours: 920-322-1844.

You can also reach out via Facebook, but we can’t guarantee a prompt reply.

 

Where are you located?

Lillians is located at 27 S. Main Street, Fond du Lac, Wisconsin.

 

Where can I park?

Main Street parking near the store is free for two hours on weekdays. There is also metered parking in the area as well as a parking ramp.

All downtown parking is free after 5 p.m. and on Saturdays.